Skip to main content

Why Is My Shopify Not Working? (4 Possible Fixes)

Shopify is one of the most popular platforms today. It’s used for many reasons, but most people use Shopify to build their websites quickly and efficiently while avoiding spending vast amounts of money. 

Even though this is one of the best website-building sites and offers many benefits, some issues might happen. You’re probably looking for valuable answers if your site isn’t working. 

Today, we’ll try to give you all the potential solutions you can try out. 

Reasons why your Shopify store might be down 

There are several reasons why your Shopify might not be working.

If the store is unavailable or down, it usually means that there’s something wrong with the platform and that it’s out of your hands. 

Shopify is sometimes down because of servers or regular maintenance. The platform usually sends its users email notifications about possible outages. However, sometimes unexpected things occur and can’t be announced in advance. You can only wait until the situation is resolved and check if Shopify is down. 

You can check if your site is down just for you or everyone here:

website down for you or everyone

Some other reasons are outdated tools, plugins, browser issues, or incompatible apps or themes. 

How to fix Shopify is not working 

No matter the problem, here are some common fixes you can use to get your Shopify to store up and running. Of course, if the whole platform is down, you can do nothing except wait for Shopify to get back up. 

1. Check your store status 

The first step is to check whether your store is really down or if some other issue prevents you from accessing it. First, check if the Shopify platform is down at the Shopify Status website:

check status of shopify platform

If not, check the status of your store on the official site. If neither of these shows any issues, you have a different kind of problem preventing you from getting into your website. 

2. Check your internet connection 

Disconnect your computer from the internet and reconnect. Restart your router and check your DNS settings. 

Sometimes, you must change DNS settings as they obstruct network performance while using Shopify. Do an internet speed test to check if your connection is even active, and you can browse the web. 

3. Verify your domain 

If your domain hasn’t been verified, you might be unable to access your website. 

Go to your Shopify admin section, click Users, and then Security. Go to the Domain verification section and click Add domain. Copy the generated TXT, log into your domain account, and paste the TXT value. Once you’ve one, you can go to Shopify and request verification. 

4. Rewind Shopify backups 

You can use multiple plugins and apps to back up, restore, and export your website. Install one as soon as possible to back up your whole site in case something wrong happens. 

Sometimes things just go wrong because you accidentally turned off your PC or some elements of the code are in conflict. If your site is down, you can rewind it to the time it worked perfectly and continue using it. 

Conclusion

If none of these work, contacting Shopify customer support and telling them about your issues is probably best. 

The post Why Is My Shopify Not Working? (4 Possible Fixes) appeared first on FirstSiteGuide.


Labels:

Comments

Post a Comment

Popular posts from this blog

13 Best Cheap Web Hosting Services of 2022 (Ranked)

  Let’s face it: there are a ton of different   web hosting options   on the market with great features. A lot of the time, it comes down to price.  I ranked and reviewed the best cheap web hosting options to try this year.  These reviews are based on pricing, hosting features, integrations, security, speed, and more. Let’s get started. Disclaimer:  This article contains affiliate links that I receive a small commission for at no cost to you. However, these are merely the tools I fully recommend when it comes to hosting a website. You can read my full affiliate disclosure in my  privacy policy . What is the Best Cheap Web Hosting? Here are my top picks for the best cheap web hosting: 1.  Bluehost . Bluehost  is a web hosting company that hosts over 2 million domains collectively. Their initial plan starts at $2.95 per month, and you get a 30-days money-back guarantee with all the plans. Recommended web host by WordPress.org for more than a de...
1 comment
Read more

How to Safely Change Your WordPress Theme (Beginner’s Guide)

Learning how to change your WordPress theme seems like a very basic thing. Simply go to Appearance > Themes , hover over any of the available WordPress themes, and click Activate , right? While that is correct in principle and works well for a site that is basically empty, it gets a bit more complicated for an established website with a lot of content. In that case, it becomes more of a case of how to change your WordPress theme safely and without losing anything. And that’s exactly what will talk about here. In the following, you will learn what risks there are to changing your WordPress theme. We will talk about how to prepare for the switch, different ways of performing it, and how to check your site after you are done. Changing Your WordPress Theme: Potential Risks Before going over the how-to part, let’s first discuss why you need to be cautious when changing your WordPress theme and what things can break. First of all, you can generally relax. WordPress is built in a way ...
Post a Comment
Read more

Five Common iPage Email Problems and Solutions

If you’re paying for some of the popular services offered by iPage – cheap web hosting , domain names , and dedicated servers  – you’re likely using iPage email as well.  iPage is well known for its affordable pricing and user-friendly solutions. However, its services have not always been 100% reliable.  Such is the case with iPage email, which often stops working. If your email is acting up, several possible reasons exist. Read on to find out why you can’t access your iPage webmail and what you can do about it. Reasons why iPage email isn’t working  If your iPage email is not working, that’s usually because you’ve typed in the wrong password or account name or your internet connection is not strong enough. Other suspects are a blocked IP address, a poorly set up email account, and an overloaded queue.  Your IP is blocked  When you enter a wrong password 6 times in a row in under 5 minutes, iPage blocks your IP address out of precaution. You have...
Post a Comment
Read more